ProfitCoach National Pricing Survey

More data equals more insight!

Thank you for sharing your pricing details. As with any of these surveys or studies, the results will be released in aggregate form only with no identification of specific companies or individuals. Please email info@pmprofitcoach.com with any questions or concerns!

Step 1 of 32

Name(Required)

First Last

Address(Required)

Just the city / state, not the full address

City State / Province / Region

Company Name(Required)

Email(Required)

What is your average rent?(Required)

Please enter a number from 500 to 20000.

What is your current revenue per unit (RPU) (on occupied units only)?(Required)

Please enter a number from -1000 to 1000.

How many units are currently under management?(Required)

Please enter a number from 0 to 1000000.

What percentage of your portfolio is multi-family (5+ units)?(Required)

Please enter a number from 0 to 100.

Which of the following fees do you CURRENTLY charge?(Required)

Mgmt fee: Flat rate

Mgmt fee: Percentage

Mgmt fee: Tiered structure

Collect on non-occupied

Collect regardless of delinquency

Application fee

Leasing fee

Owner setup fee

Owner lease renewal / extension fee

Owner admin/accounting/year-end statement fee

Owner property inspection fee

Owner/Property protection program

Owner insurance compliance fee

Owner benefit package

Owner holiday gift fee

Owner document retention fee

Tenant convenience fee

Tenant late fee (payable to mgmt)

Tenant NSF fee

Tenant lease initiation fee

Tenant lease renewal / extension fee

Tenant lease change fee

Tenant initial pet fee/deposit (payable to mgmt)

Tenant monthly pet rent/fee (payable to mgmt)

Tenant liability insurance (separate from Resident Benefits Package)

Tenant/Resident Benefits Package

Tenant security deposit waiver

Tenant risk mitigation OR credit contingency fee

Tenant utility admin fee

Tenant move-in fee

Tenant move-out fee

Maintenance work order coordination fee

Maintenance project management fee

Vendor discount / rebate / marketing program

Which of the following fees are you PROHIBITED from charging?(Required)

No prohibitions in my area / regulatory context

Mgmt fee: Flat rate

Mgmt fee: Percentage

Mgmt fee: Tiered structure

Collect on non-occupied

Collect regardless of delinquency

Application fee

Leasing fee

Owner setup fee

Owner lease renewal / extension fee

Owner admin/accounting/year-end statement fee

Owner property inspection fee

Owner/Property protection program

Owner insurance compliance fee

Owner benefit package

Owner holiday gift fee

Owner document retention fee

Tenant convenience fee

Tenant late fee (payable to mgmt)

Tenant NSF fee

Tenant lease initiation fee

Tenant lease renewal / extension fee

Tenant lease change fee

Tenant initial pet fee/deposit (payable to mgmt)

Tenant monthly pet rent/fee (payable to mgmt)

Tenant liability insurance (separate from Resident Benefits Package)

Tenant/Resident Benefits Package

Tenant security deposit waiver

Tenant risk mitigation OR credit contingency fee

Tenant utility admin fee

Tenant move-in fee

Tenant move-out fee

Maintenance work order coordination fee

Maintenance project management fee

Vendor discount / rebate / marketing program

I agree

All information and data collected, whether by software reports or survey answers, will be kept strictly confidential and will not be shared with any 3rd parties.

All information and data collected, whether by software reports or survey answers, will not be published in such a way that allows any individual or business to be singled out and identified.
All results will be published in aggregate form only.

Antitrust policy(Required)

I agree

It is likely in violation of federal or state antitrust laws for there to be understandings or agreements among property manager on competitive topics such as:
- Prices and fees that property managers charge;
- Services or packages of services that property managers provide
Property managers must make individual company-by-company decisions in all of these areas and must not have understandings or agreements with other property management companies about these topics.

Management Fee

What is your standard percentage rate?(Required)

Please enter a number from 0 to 100.

What is your standard flat rate?(Required)

Please enter a number from 0 to 10000.

What is your average percentage rate (across all tiers)?(Required)

What is your average flat rate (across all tiers)?(Required)

What is your management fee minimum threshold dollar amount?(Required)

Enter "0" if not applicable

What is your management fee maximum/cap threshold dollar amount?(Required)

Enter "0" if not applicable

Application Fee

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 0 to 100.

How is the amount of the application fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did you roll out the application fee?(Required)

Upon new lease

Upon renewal

Other

Please specify the roll-out method:(Required)

How did your tenants respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the application fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any tenant-facing sales/marketing collateral created for the application fee?(Required)

Select all that apply

Webpage

Flyer (print or PDF)

Video

Lease clause

Other

I do not have any tenant-facing collateral created for this fee.

Please specify what type of tenant-facing sales/marketing collateral is created for this fee.(Required)

Leasing Fee

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 0 to 100.

How is the amount of the leasing fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did your clients respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the leasing fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any client-facing sales/marketing collateral created for the leasing fee?(Required)

Select all that apply

Webpage

Flyer (print or PDF)

Video

PMA clause

Other

I do not have any client-facing collateral created for this fee.

Please specify what type of client-facing sales/marketing collateral is created for this fee.(Required)

Owner Setup Fee

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 0 to 100.

How is the amount of the owner setup fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did your clients respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the owner setup fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any client-facing sales/marketing collateral created for the owner setup fee?(Required)

Select all that apply

Webpage

Flyer (print or PDF)

Video

PMA clause

Other

I do not have any client-facing collateral created for this fee.

Please specify what type of client-facing sales/marketing collateral is created for this fee.(Required)

Owner Lease Renewal / Extension Fee

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 1 to 100.

How is the amount of the owner renewal fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did your clients respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the owner renewal fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any client-facing sales/marketing collateral created for the owner renewal fee?(Required)

Select all that apply

Webpage

Flyer (print or PDF)

Video

PMA clause

Other

I do not have any client-facing collateral created for this fee.

Please specify what type of client-facing sales/marketing collateral is created for this fee.(Required)

Owner Admin/Accounting Fee

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 0 to 100.

How frequently is this fee charged?(Required)

Annually

Bi-Annually

Monthly

Upon New Lease

Upon Renewal

Other

How is the amount of the owner admin fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did your clients respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the owner admin fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any client-facing sales/marketing collateral created for the owner admin fee?(Required)

Select all that apply

Webpage

Flyer (print or PDF)

Video

PMA clause

Other

I do not have any client-facing collateral created for this fee.

Please specify what type of client-facing sales/marketing collateral is created for this fee.(Required)

Owner Property Inspection Fee

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 0 to 100.

How frequently is this fee charged?(Required)

Annually

Bi-Annually

Upon Inspection

Other

How is the amount of the owner inspection fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did your clients respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the owner inspection fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any client-facing sales/marketing collateral created for the owner inspection fee?(Required)

Select all that apply

Webpage

Flyer (print or PDF)

Video

PMA clause

Other

I do not have any client-facing collateral created for this fee.

Please specify what type of client-facing sales/marketing collateral is created for this fee.(Required)

Owner/Property Protection Program Fee

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 1 to 100.

How frequently is this fee charged?(Required)

Annually

Bi-Annually

Monthly

Upon New Lease

Upon Renewal

Other

How is the amount of the owner protection program fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did your clients respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the owner protection program fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any client-facing sales/marketing collateral created for the owner protection program fee?(Required)

Select all that apply

Webpage

Flyer (print or PDF)

Video

PMA clause

Other

I do not have any client-facing collateral created for this fee.

Please specify what type of client-facing sales/marketing collateral is created for this fee.(Required)

Owner Insurance Compliance/Risk Mitigation Fee

What percent of your total units are currently being charged this fee?(Required)

Please enter a number from 0 to 100.

current adoption rate, as a percentage

What is your target percentage once the fee is fully implemented?(Required)

Please enter a number from 1 to 100.

target adoption rate, as a percentage

How frequently is this fee charged?(Required)

Annually

Bi-Annually

Monthly

Upon New Lease

Upon Renewal

Other

How is the amount of the owner insurance compliance fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did your clients respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the owner insurance compliance fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any client-facing sales/marketing collateral created for the owner insurance compliance fee?(Required)

Webpage

Flyer (print or PDF)

Video

PMA clause

Other

I do not have any client-facing collateral created for this fee.

Please specify what type of client-facing sales/marketing collateral is created for this fee.(Required)

Owner Benefit Package

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 1 to 100.

How frequently is this fee charged?(Required)

Annually

Bi-Annually

Monthly

Upon New Lease

Upon Renewal

How is the amount of the owner benefit fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did your clients respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the owner benefit fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any client-facing sales/marketing collateral created for the owner benefit fee?(Required)

Webpage

Flyer (print or PDF)

Video

PMA clause

Other

I do not have any client-facing collateral created for this fee.

Please specify what type of client-facing sales/marketing collateral is created for this fee.(Required)

Owner Holiday Gift Fee

(gifts for tenants)

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 1 to 100.

How frequently is this fee charged?(Required)

Annually

Bi-Annually

Monthly

Upon New Lease

Upon Renewal

How is the amount of the owner holiday gift fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did your clients respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the owner holiday gift fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any client-facing sales/marketing collateral created for the owner holiday gift fee?(Required)

Webpage

Flyer (print or PDF)

Video

PMA clause

Other

I do not have any client-facing collateral created for this fee.

Please specify what type of client-facing sales/marketing collateral is created for this fee.(Required)

Owner Document Retention Fee

(in addition to Owner Admin/Accounting Fee)

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 1 to 100.

How frequently is this fee charged?(Required)

Annually

Bi-Annually

Monthly

Upon New Lease

Upon Renewal

How is the amount of the owner document retention fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did your clients respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the owner document retention fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any client-facing sales/marketing collateral created for the owner document retention fee?(Required)

Webpage

Flyer (print or PDF)

Video

PMA clause

Other

I do not have any client-facing collateral created for this fee.

Please specify what type of client-facing sales/marketing collateral is created for this fee.(Required)

Tenant Convenience Fee

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 1 to 100.

How frequently is this fee charged?(Required)

Annually

Bi-Annually

Monthly

Upon New Lease

Upon Renewal

Other

How is the amount of the tenant convenience fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did you roll out the tenant convenience fee?(Required)

Upon new lease

Upon renewal

Other

Please specify the roll-out method:(Required)

How did your tenants respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the tenant convenience fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any tenant-facing sales/marketing collateral created for the tenant convenience fee?(Required)

Webpage

Flyer (print or PDF)

Video

Lease clause

Other

I do not have any tenant-facing collateral created for this fee.

Please specify what type of tenant-facing sales/marketing collateral is created for this fee.(Required)

Tenant Late Fee (payable to mgmt)

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 0 to 100.

How is the amount of the tenant late fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentage of outstanding balance

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did you roll out the tenant late fee?(Required)

Upon new lease

Upon renewal

Other

Please specify the roll-out method:(Required)

How did your tenants respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the tenant late fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any tenant-facing sales/marketing collateral created for the tenant late fee?(Required)

Select all that apply

Webpage

Flyer (print or PDF)

Video

Lease clause

Other

I do not have any tenant-facing collateral created for this fee.

Please specify what type of tenant-facing sales/marketing collateral is created for this fee.(Required)

Tenant NSF Fee

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 1 to 100.

How is the amount of the NSF fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentage of outstanding balance

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did you roll out the NSF fee?(Required)

Upon new lease

Upon renewal

Other

Please specify the roll-out method:(Required)

How did your tenants respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the NSF fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any tenant-facing sales/marketing collateral created for the NSF fee?(Required)

Webpage

Flyer (print or PDF)

Video

Lease clause

Other

I do not have any tenant-facing collateral created for this fee.

Please specify what type of tenant-facing sales/marketing collateral is created for this fee.(Required)

Tenant Lease Initiation Fee

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 1 to 100.

How is the amount of the lease initiation fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did you roll out the lease initiation fee?(Required)

Upon new lease

Upon renewal

Other

Please specify the roll-out method:(Required)

How did your tenants respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the lease initiation fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any tenant-facing sales/marketing collateral created for the lease initiation fee?(Required)

Select all that apply

Webpage

Flyer (print or PDF)

Video

Lease clause

Other

I do not have any tenant-facing collateral created for this fee.

Please specify what type of tenant-facing sales/marketing collateral is created for this fee.(Required)

Tenant Lease Renewal / Extension Fee

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 1 to 100.

How is the amount of the tenant renewal fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did you roll out the tenant renewal fee?(Required)

Upon new lease

Upon renewal

Other

Please specify the roll-out method:(Required)

How did your tenants respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the tenant renewal fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any tenant-facing sales/marketing collateral created for the tenant renewal fee?(Required)

Select all that apply

Webpage

Flyer (print or PDF)

Video

Lease clause

Other

I do not have any tenant-facing collateral created for this fee.

Please specify what type of tenant-facing sales/marketing collateral is created for this fee.(Required)

Tenant Lease Change Fee

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 1 to 100.

How is the amount of the tenant lease change fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did you roll out the tenant lease change fee?(Required)

Upon new lease

Upon renewal

Other

Please specify the roll-out method:(Required)

How did your tenants respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the tenant lease change fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any tenant-facing sales/marketing collateral created for the tenant lease change fee?(Required)

Webpage

Flyer (print or PDF)

Video

Lease clause

Other

I do not have any tenant-facing collateral created for this fee.

Please specify what type of tenant-facing sales/marketing collateral is created for this fee.(Required)

Tenant Initial Pet Fee/Deposit (payable to mgmt)

(in addition to Tenant Monthly Pet Rent/Fee)

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 1 to 100.

How is the amount of the tenant initial pet fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did you roll out the tenant initial pet fee?(Required)

Upon new lease

Upon renewal

Other

Please specify the roll-out method:(Required)

How did your tenants respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the tenant initial pet fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any tenant-facing sales/marketing collateral created for the tenant initial pet fee?(Required)

Webpage

Flyer (print or PDF)

Video

PMA clause

Other

I do not have any client-facing collateral created for this fee.

Please specify what type of client-facing sales/marketing collateral is created for this fee.(Required)

Tenant Monthly Pet Rent / Fee (payable to mgmt)

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 0 to 100.

How is the amount of the pet rent charge calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did you roll out the monthly pet fee?(Required)

Upon new lease

Upon renewal

Other

Please specify the roll-out method:(Required)

How did your tenants respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the pet rent charge?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any tenant-facing sales/marketing collateral created for the pet rent charge?(Required)

Select all that apply

Webpage

Flyer (print or PDF)

Video

Lease clause

Other

I do not have any tenant-facing collateral created for this fee.

Please specify what type of tenant-facing sales/marketing collateral is created for this fee.(Required)

Tenant Liability Insurance

(separate from Tenant/Resident Benefits Package)

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 1 to 100.

How frequently is this fee charged?(Required)

Annually

Bi-Annually

Monthly

Upon New Lease

Upon Renewal

Other

How is the amount of the tenant liability insurance fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did you roll out the tenant liability insurance fee?(Required)

Upon new lease

Upon renewal

Other

Please specify the roll-out method:(Required)

How did your tenants respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the tenant liability insurance fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any tenant-facing sales/marketing collateral created for the tenant liability insurance fee?(Required)

Webpage

Flyer (print or PDF)

Video

Lease clause

Other

I do not have any tenant-facing collateral created for this fee.

Please specify what type of tenant-facing sales/marketing collateral is created for this fee.(Required)

Tenant/Resident Benefits Package

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 0 to 100.

How frequently is this fee charged?(Required)

Annually

Bi-Annually

Monthly

Upon New Lease

Upon Renewal

Other

How is the amount of the Resident Benefits Package calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is your average net income per tenant on the Resident Benefits Package?(Required)

Please enter a number from -5000 to 5000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did you roll out the Resident Benefits Package fee?(Required)

Upon new lease

Upon renewal

Other

Please specify the roll-out method:(Required)

How did your tenants respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the Resident Benefits Package?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

Do you have any tenant-facing sales/marketing collateral created for the Resident Benefits Package?(Required)

Select all that apply

Webpage

Flyer (print or PDF)

Video

Lease clause

Other

I do not have any tenant-facing collateral created for this fee.

Please specify what type of tenant-facing sales/marketing collateral is created for this fee.(Required)

Tenant Security Deposit Waiver

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 1 to 100.

How frequently is this fee charged?(Required)

Annually

Bi-Annually

Monthly

Upon New Lease

Upon Renewal

Other

How is the amount of the security deposit waiver fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did you roll out the security deposit waiver fee?(Required)

Upon new lease

Upon renewal

Other

Please specify the roll-out method:(Required)

How did your tenants respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the security deposit waiver fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any tenant-facing sales/marketing collateral created for the security deposit waiver fee?(Required)

Select all that apply

Webpage

Flyer (print or PDF)

Video

Lease clause

Other

I do not have any tenant-facing collateral created for this fee.

Please specify what type of tenant-facing sales/marketing collateral is created for this fee.(Required)

Tenant Risk Mitigation OR Credit Contingency Fee

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 1 to 100.

How frequently is this fee charged?(Required)

Annually

Bi-Annually

Monthly

Upon New Lease

Upon Renewal

Other

How is the amount of the risk mitigation fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did you roll out the tenant risk mitigation fee?(Required)

Upon new lease

Upon renewal

Other

Please specify the roll-out method:(Required)

How did your tenants respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the risk mitigation fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any tenant-facing sales/marketing collateral created for the risk mitigation fee?(Required)

Select all that apply

Webpage

Flyer (print or PDF)

Video

Lease clause

Other

I do not have any tenant-facing collateral created for this fee.

Please specify what type of tenant-facing sales/marketing collateral is created for this fee.(Required)

Tenant Utility Admin Fee

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 1 to 100.

How frequently is this fee charged?(Required)

Annually

Bi-Annually

Monthly

Upon New Lease

Upon Renewal

Other

How is the amount of the tenant utility admin fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did you roll out the tenant utility admin fee?(Required)

Upon new lease

Upon renewal

Other

Please specify the roll-out method:(Required)

How did your tenants respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the tenant utility admin fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any tenant-facing sales/marketing collateral created for the tenant utility admin fee?(Required)

Webpage

Flyer (print or PDF)

Video

Lease clause

Other

I do not have any tenant-facing collateral created for this fee.

Please specify what type of client-facing sales/marketing collateral is created for this fee.(Required)

Tenant Move-In Fee

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 1 to 100.

How is the amount of the tenant move-in fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did you roll out the tenant move-in fee?(Required)

Upon new lease

Upon renewal

Other

Please specify the roll-out method:(Required)

How did your tenants respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the tenant move-in fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any tenant-facing sales/marketing collateral created for the tenant move-in fee?(Required)

Webpage

Flyer (print or PDF)

Video

Lease clause

Other

I do not have any tenant-facing collateral created for this fee.

Please specify what type of tenant-facing sales/marketing collateral is created for this fee.(Required)

Tenant Move-Out Fee

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 0 to 100.

How is the amount of the tenant move-out fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of rent

Percentages of rent, tiered based on options (e.g. silver, gold, platinum)

Percentages of rent, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + monthly percentage of rent

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did you roll out the tenant move-out fee?

Upon new lease

Upon renewal

Other

Please specify the roll-out method:(Required)

How did your tenants respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the tenant move-out fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any tenant-facing sales/marketing collateral created for the tenant move-out fee?(Required)

Select all that apply

Webpage

Flyer (print or PDF)

Video

Lease clause

Other

I do not have any tenant-facing collateral created for this fee.

Please specify what type of tenant-facing sales/marketing collateral is created for this fee.(Required)

Maintenance Work Order Coordination Fee

What percent of your total units are currently being charged this fee?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 0 to 100.

How is the amount of the maintenance handling fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of work order amount

Percentages of work order amount, tiered based on options (e.g. silver, gold, platinum)

Percentages of work order amount, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + percentage of work order amount

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did your clients (owners or tenants) respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the maintenance handling fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any client-facing sales/marketing collateral created for the maintenance handling fee?(Required)

Select all that apply

Webpage

Flyer (print or PDF)

Video

PMA clause

Other

I do not have any client-facing collateral created for this fee.

Please specify what type of client-facing sales/marketing collateral is created for this fee.(Required)

Maintenance Project Management Fee

What percent of your total units are currently being charged this fee?(Required)

Please enter a number from 0 to 100.

current adoption rate, as a percentage

What is your target percentage once the fee is fully implemented?(Required)

Please enter a number from 1 to 100.

target adoption rate, as a percentage

How is the amount of the project management fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of total project

Percentages of total project, tiered based on options (e.g. silver, gold, platinum)

Percentages of total project, tiered based on criteria (e.g. certain qualifications)

Setup + dollar amount

Setup + percentage of total project

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is your minimum dollar threshold for charging a project management fee?(Required)

Please enter a number from 0 to 20000.

(e.g. only charge on projects over $1,000) -- Enter "0" if not applicable

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did your clients respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the project management fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 1000000.

Enter "0" if not applicable

Do you have any client-facing sales/marketing collateral created for the project management fee?(Required)

Webpage

Flyer (print or PDF)

Video

PMA clause

Other

I do not have any client-facing collateral created for this fee.

Please specify what type of client-facing sales/marketing collateral is created for this fee(Required)

Vendor Discount / Rebate / Marketing Program

What percent of vendors does this fee apply to?(Required)

current adoption rate, as a percentage

Please enter a number from 0 to 100.

What is your target percentage once the fee is fully implemented?(Required)

target adoption rate, as a percentage

Please enter a number from 0 to 100.

How is the amount of the vendor marketing fee calculated?(Required)

Flat dollar amount

Flat dollar amounts, tiered based on options (e.g. silver, gold, platinum)

Flat dollar amounts, tiered based on criteria (e.g. certain qualifications)

Percentage of work order

Percentages of work order, tiered based on options (e.g. silver, gold, platinum)

Percentages of work order, tiered based on criteria (e.g. certain qualifications)

Setup + monthly dollar amount

Setup + percentage of work order

Other

What is the average dollar amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

What is the average percentage amount of the charge (across any tiers/options)?(Required)

Please enter a number from 1 to 100.

What is the average dollar amount of the setup fee (across any tiers/options)?(Required)

Please enter a number from 1 to 10000.

Is the fee mandatory or optional?(Required)

Mandatory

Optional

How did your clients (owners or tenants) respond during implementation?(Required)

1 = Negatively, 5 = No feedback, 10 = Positively

1	2	3	4	5	6	7	8	9	10

Do you use a 3rd party provider to support the vendor marketing fee?(Required)

(e.g. PetScreening.com for Pet Fees, Second Nature for RBP, Obligo for security deposit waivers)

Yes

Please specify which 3rd party provider supports this fee.(Required)

What is the third-party cost per fee associated with this provider?(Required)

Please enter a number from 0 to 10000.

Enter "0" if not applicable

Do you have any client-facing sales/marketing collateral created for the vendor marketing fee?(Required)

Select all that apply

Webpage

Flyer (print or PDF)

Video

PMA clause

Other

I do not have any client-facing collateral created for this fee.

Please specify what type of client-facing sales/marketing collateral is created for this fee.(Required)

Are there any other fees or insights that you'd like to see in future pricing reports?(Required)